A system you can depend on
A market leading service guarantee - A Lakeview system is fully guaranteed. We can provide the hardware as well as the software to ensure a reliable, stable and fully supported solution.The aftercare support and maintenance services from Lakeview cover all aspects of the Lakeview system ensuring business continuity. Our pro-active support model ensures that we are regularly in contact with you to make certain that your systems are running efficiently and to see if there is anything that we can do to further assist you.
Lakeview operates a “three ring” telephone answer policy and your call to us is answered by a staff member, not a machine; Lakeview does not use voice mail. Any contact with the Support Desk is logged by our Support Team ensuring that we compile a knowledgebase of your specific requirements. Our experienced Support team liaise directly with our Software Developers and Engineering departments to ensure that any actions required occur quickly, if not immediately.
Lakeview can offer Managed Services to remove the problem of day-to-day system management. We can administer your Lakeview solution such that you do not have to worry about overnight batch runs, backups, system tuning, upgrades. We can even set up new users and change parameter tables for you. If you would like to know more, please contact Lakeview directlyIf you would like any further information about Lakeview or any of our services please call 0845 388 3329 or contact us by choosing a primary contact, or via our email form. Alternatively a Lakeview representative can call you now.