Controlling Inventory: Manage items by batch or serial methods, track returns and identify problem items.
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Batch/Serial Traceability – Track batched or serialised products, determine who supplied and who received items. Manage stock rotation and warranty periods.
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Returns – Create RMA’s and track the progress of the returns process from customer through to repair or supplier return. Analyse customers and products to identify problem areas.
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Testing: - Produce product specific or generic testing procedures, record results and produce certificates of conformity