London Fancy Box Co.
Overview
For more than 100 years, The London Fancy Box Company have been designing and manufacturing presentation packaging for the entertainment, beauty, publishing and drinks industries. The company operates from two sites in Dover and now produces up to 150,000 packs a day with sales in excess of £14 million per year. LFB have been Lakeview customers since 1990, when they decided to replace a largely manual system.
At that time, the company drew up a detailed specification covering 50 different aspects of their business. According to Matthew Lawson, Finance Director of LFB, “Of the many suppliers we approached, Lakeview were the only ones who were able to match all our requirements. The Lakeview system has given us accessibility of data, consistent processing of transactions and complete control of our stocks of finished products and raw materials.”
Challenge
The Lakeview system installed at LFB is a mixture of standard Lakeview modules and bespoke aspects designed specifically for LFB’s unique needs. “We needed a feature to enable us to control costs against specific orders.” continued Lawson, “The standard system releases works orders all in one go, whereas we wanted a phased release of materials to the shop floor as and when the manufacturing process requires them.”
Solution
“Lakeview were able to construct a bespoke version of the Stock Control module to accommodate our needs, and the system continues to suit our business, enabling us to expand and cope with pretty much anything we can throw at it. The flexibility of the system combined with the company’s expertise mean that it can be adapted to suit our business needs as they evolve. The support we receive from Lakeview is consistently excellent. They take our concerns seriously and work with us to resolve any issues.”
“We have 50 users within the company, so training is not a trivial matter. As we have progressed from DOS to a Windows-based system through four iterations and upgrades, Lakeview have guided us along the way with excellent training and support even though the way we use the system is unique.”
We would welcome an opportunity to talk to you in more detail about how we can directly benefit you and your organisation.
To arrange an on-line demonstration, please call Vickie Goddard on 0845 388 3329 or email vickieg@lakeview.co.uk