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“The improvements we have achieved have been down to one thing - communication"

Radley & Co are devoted to making beautiful things, which has made them a market leader in handbag and accessory design. Based in thier design home in London, they are a creative British company, with an adventurous heart and inspiring values.

Six years ago, they acquired an automated sales and purchase order processing and accounting solution from Lakeview, which has successfully formed the backbone of the business ever since.

“We required an integrated solution, which would manage our batch system for processing transactions efficiently and give us essential visibility of the entire sales order to invoicing process,” says Paddison. “In short, the Lakeview solution is beginning to deliver what we wanted, in supporting the business in an un-dramatic yet effective way."

As a result, over the past year the two companies have worked together to create an open dialogue. This not only ensures that technical problems are dealt with swiftly, but has adopted a more proactive stance in looking at software developments to support Radley & Co’s evolving and rapidly growing business.